Refund policy

Return and Refund Policy

At OdinBow, we take pride in the quality of our compound bows. We understand that your purchase is a significant investment, and we are committed to ensuring you are satisfied with your experience.

1. Return Window You may request a return within 30 days of receiving your item. To be eligible for a return, your bow must be in the same condition that you received it—new, unused, and in its original packaging.

2. Non-Refundable Situations Please note that we cannot accept returns for items that show signs of use, such as:

• Bows that have been fired or tuned.

• Bows with accessories (sights, rests, stabilizers) that have been installed or altered.

• Any item not in its original, undamaged condition.

3. Restocking Fee If a return is accepted for a reason other than a product defect (e.g., customer preference or order cancellation after shipment), a 15% restocking fee will be deducted from your total refund amount to cover processing and inspection costs.

4. Defective or Damaged Items If your product arrives damaged due to shipping or contains a factory defect, please contact us immediately at [ly8530322@gmail.com]. We will require photos or videos of the issue to facilitate a replacement or a full refund at no additional cost to you.

5. How to Start a Return To initiate a return, please email [ly8530322@gmail.com] with your order number and the reason for your request. Our support team will guide you through the return process.